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The Peak End rule tells us that people's final experience has an outsized influence on how they remember something. This is great news for our coaching! In this episode, Elena demonstrates how to use the final conversation of the calendar year to send your clients into break feeling empowered and accomplished. 


Notable moments: 

00:30 Setting the Stage for Role Play Demonstration 

02:10 Jumping into the Role Play

16:42 Debriefing the Role Play

22:38 Final Thoughts and Resources

Keep learning: 


Support the show:


Reflection questions: 

  • What coaching moves did you hear Elena make that built trust? 
  • What was one thing you heard Elena do that you would like to try in your coaching conversations?
  • What is one question you’re left with after listening to this episode?

Podcast Transcript and Use:

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